Configuring a gateway with Wi-Fi

Before you begin...

Set your teams up for success
  1. Have your IT team configure your Wi-Fi network. Your guide will include the technical specs they need.
  2. Schedule time to turn off machines (if required). We recommend you plan in advance so that you can safely open up the machines' power panels.
  3. Plan installation time with maintenance staff. You’ll need a team member who is familiar with the machines' operations and electrical panels.
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Installation on 2 machines should take 30–60 minutes.

Make sure to discuss availability with any relevant staff for successful installation.

CONNECT THE GATEWAY

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Make sure your network is ready for Amper devices!
If this information looks daunting, don’t worry. These are standard configurations that your IT team will be familiar with.

Make sure your network is ready for Amper devices

Verify network and gateway compatibility
  1. Supported networks:
    - Both 2.4GHz and 5GHz
    - WPA2 (most common)
    - WPA
    - WEP
    - Unsecured/open
  2. Unsupported networks:
    - WPA-2 Enterprise networks
    - WPA3
    - Hidden SSID networks
    - Networks that require a captive portal login (e.g. guest network with login or terms agreement popup)
    - Static IP assignment (Note: If you wish to assign a device to a specific IP address, you must allocate one in your network's DHCP settings based on the device's MAC addresses, which Amper can provide if needed.)
Configure your network for devices

All device connections are outbound, but devices both send and receive data on each connection. Make sure that the following domains and ports are whitelisted in your firewall.
(You must whitelist using the domain, not the resolved IP address.)

  1. Required service: Particle (device management)
    - Protocol: UDP
    - Port: 5684
    - Destination: *.udp.particle.io
    - Notes: Dynamic IP pool; firewall must use domain and not resolved IP addresses.
  2. Required service: AWS (data transfer)
    - Protocol: TCP
    - Port: 8883
    - Destination: a1z2vcintpz3vi-ats.iot.us-west-2.amazonaws.com
    - Notes: Dynamic IP pool; firewall must use domain and not resolved IP addresses.
  3. Legacy required service: Particle (legacy gateways without button only)
    - Protocol: TCP
    - Port: 5683
    - Destination: device.tcp.particle.io
    - Notes: Dynamic IP pool; firewall must use domain and not resolved IP addresses.
  4. Device MAC addresses whitelisted
    If your network restricts access to unknown devices by MAC address, go to the Hardware page in the Amper app to download your device MAC addresses for your network administrator.

Configure gateway

Once you receive your gateways and make the necessary network updates, you will have to configure them to connect to your local network. This process uses Bluetooth Low-Energy (BLE) for setup.

Plug power supply into AC outlet and gateway
  • This requires a 110V outlet.
    An outlet that is always powered on is preferred, but a built-in outlet on the machine will work.
    If no outlet is available, you'll need to run an additional outlet to the machine.
  • The gateway’s top LED light will turn blue when powered on.
Follow gateway configuration steps
  • Follow the instructions.
  • Check for the normal flow of the Wi-Fi Gateway LED lights:
    - Powers on → status LED blinks blue
    - Connects to Wi-Fi → signal LED turns green/yellow/red depending on strength
    - Connects to AWS Cloud → status LED turns steady blue
  • If the lower LED doesn't turn on after a few minutes, please double check your network selection and password and try configuring the device again.

    Need more help? Reference the device troubleshooting flowchart.
  • Open http://setup.amper.xyz on your device’s web browser.
    For iOS devices, you must download and install the Bluefy browser.
    All other devices (Android, Mac, Windows) can use the Chrome browser as long as the device supports BLE.
Mount gateway
  • The gateway should be placed as high as possible on a wall or machine exterior.
    Do not place the gateway in the machine's e-panel.
  • It should also be able to reach the machine’s power panel with the 25’ CAT5 cable as well as its power outlet.
  • Place the gateway where the LED shows up green or yellow, indicating sufficient signal strength.